Privacy policy

Kanakvarshini recognises the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes how we treat user information we collect on kanavarshini.com and other offline sources. This Privacy Policy applies to current and former visitors to our website and to our online customers. By visiting and/or using our website, you agree to this Privacy Policy.

1. Information We Collect

  • Contact information: We might collect your name, email, mobile number, phone number, street, city, state, pincode, country, and IP address.
  • Payment and billing information: We might collect your billing name, billing address, and payment method when you buy or book an offered product on our website. We NEVER collect your credit card number, credit card expiry date, or other details pertaining to your credit card directly on our website.
  • Information you post: We collect information you post in a public space on our website or on a third-party social media site belonging to Kanakvarshini.
  • Demographic information: We may collect demographic information about you, events you like, events you intend to participate in, or any other information provided by you during the use of our website. We might collect this as part of a survey as well.
  • Other information: If you use our website, we may collect information about your IP address and the browser you are using. We might look at what site you came from, duration of time spent on our website, pages accessed, or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.

2. How We Collect Information

  • We collect information directly from you: We collect information directly from you when you register for an event or buy offered products. We also collect information if you post a comment on our website or ask us a question through phone or email.
  • We collect information from you passively: We use tracking tools like Google Analytics, Google Search Console, browser cookies, and web beacons for collecting information about your usage of our website.
  • We get information about you from third parties: For example, if you use an integrated social media feature on our website, the third-party social media site will give us certain information about you. This could include your name and email address.

3. International Data Transfers

Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. By using our website and providing us with your information, you consent to this transfer, storage, and processing of your information in other countries, including India.

4. GDPR Compliance for EU Users

If you are a resident of the European Union (EU), you have certain data protection rights under the General Data Protection Regulation (GDPR). Kanakvarshini aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data. If you wish to be informed of what personal data we hold about you and if you want it to be removed from our systems, please contact us at contact@kanakvarshini.com.

5. Use of Your Personal Information

  • We use information to contact you: We might use the information you provide to contact you for confirmation of a purchase on our website or for other promotional purposes.
  • We use information to respond to your requests or questions: We might use your information to confirm your registration for an event or contest.
  • We use information to improve our products and services: We might use your information to customize your experience with us. This could include displaying content based upon your preferences.
  • We use information to look at site trends and customer interests: We may use your information to make our website and products better. We may combine information we get from you with information about you we get from third parties.
  • We use information for security purposes: We may use information to protect our company, our customers, or our website.
  • We use information for marketing purposes: We might send you information about special promotions or offers. We might also tell you about new features or products. These might be our own offers or products, or third-party offers or products we think you might find interesting. If you buy products from us, we will enroll you in our newsletter.
  • We use information to send you transactional communications: We might send you emails or SMS about your account or a product purchase.
  • We use information as otherwise permitted by law.

6. Sharing of Information with Third Parties

  • Services performed on our behalf: We share information with vendors who help us manage our online registration process, payment processors, or transactional message processors. Some vendors may be located outside of India. We use the services of enabling partners such as outside shipping companies, resellers, and business associates to fulfill orders, as well as credit/debit card processing companies to process payments for goods and services ordered from kanakvarshini.com. These entities do not retain, store, share, or use personally identifiable information for any other purposes.
  • Event organizers: We share your information with event organizers and other parties responsible for fulfilling purchase obligations. These parties may use the information we give them as described in their privacy policies.
  • Business partners: This includes third parties who provide or sponsor an event, or who operate a venue where we hold events.
  • Legal compliance and protection: We may share information to comply with the law, respond to a court order or subpoena, or if requested by a government agency or investigatory body. We may also share information when investigating potential fraud.
  • Business successors: If part of our business is sold or merged, we may transfer customer lists as part of that transaction.

7. Email Opt-Out

You can opt out of receiving our marketing emails at any time. To stop receiving promotional communications, please send an email to contact@kanakvarshini.com. It may take up to ten (10) business days to process your request. Even if you opt out of marketing messages, we will continue to send you transactional messages via email and SMS regarding your purchases and account updates.

8. Cookies

A cookie is a small text file stored on a user’s computer for record-keeping purposes. We use cookies on contact@kanakvarshini.com. We do not link the information stored in cookies to any personally identifiable information you submit while on our website.

  • Session & Persistent Cookies: We use session cookies to make it easier and more secure for you to navigate our website. A session cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period. You can remove persistent cookies by following directions provided in your Internet browser’s help file.
  • Cookie Functions: We set a persistent cookie to store your username and interests so you do not have to enter them more than once. Persistent cookies also enable us to track and target user interests to enhance the experience on our site. Cookies are used in the shopping bag to enable enhanced security and prevent URL-based spamming.
  • Third-Party Cookies: Some of our business partners (e.g., advertisers) set cookies while delivering banners on our website. We have no access to or control over these cookies. This privacy statement covers the use of cookies by Kanakvarshini only.
  • Log Files: Our web servers automatically collect limited information about your computer connection to the Internet, including your IP address, when you visit our site. IP addresses do not identify you personally and are used to deliver web pages upon request, measure traffic, and tailor site experience.

9. Voluntary Disclosure of Information

Supplying personally identifiable information is entirely voluntary. You are not required to register with us in order to use our website. However, we offer specific services only to visitors who register:

  • You may update your interests at any time and opt in or opt out of marketing, promotional, or newsletter mailings.
  • Kanakvarshini reserves the right to send you certain service-related communications considered part of your account without offering the facility to opt out.
  • If your personally identifiable information or email address changes, or if you no longer desire our service, you may correct, update, or deactivate it by contacting us at contact@kanakvarshini.com.
  • Upon request, we will remove/block your personally identifiable information from our active database. However, archived copies may remain on our servers as necessary for legal or record-keeping purposes.

10. Security Procedures

To protect against loss, misuse, and alteration of information under our control, we have implemented appropriate physical, electronic, and managerial procedures:

  • Our servers are accessible only to authorized personnel, and information is shared strictly on a need-to-know basis.
  • While we follow industry standards to protect personal information both during transmission and upon receipt, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.
  • Transmissions made via the Internet cannot be made completely secure. By using this website, you agree that Kanakvarshini shall have no liability for disclosure of your information due to errors in transmission or unauthorized acts of third parties.

11. Third-Party Sites

If you click on links to third-party websites on kanakvarshini.com, you may be directed to sites we do not control. This policy does not apply to the privacy practices of those websites. Please read their privacy policies carefully. We are not responsible for third-party websites.

12. Grievance Officer

In accordance with the Information Technology Act 2000 and rules made thereunder, the contact details of the Grievance Officer for Kanakvarshini are provided below:

Grievance Officer

Kanakvarshini

24-Sri Ram Road, Civil Lines, Delhi – 110054

Email: contact@kanakvarshini.com

Phone: +91-8796565771

Working Hours: Mon–Fri (11:00 AM – 7:00 PM IST)

13. Payment Options

You may pay for your purchases on kanakvarshini.com using the following options:

  • Valid Credit / Debit Cards (VISA, Mastercard, etc.)
  • Net Banking / UPI / Wallet Options
  • Cash on Delivery (where applicable)

To enhance the security of your payment data, you are automatically redirected to the acquiring bank/payment gateway website. All required transaction details (e.g., card numbers, expiration dates, CVVs) are captured directly on secured payment pages encrypted using industry-standard ciphers. At no time during or after the purchase process does Kanakvarshini access or store your complete card account information.

For international card orders, additional verification or authorization procedures may apply in accordance with bank regulations. Card billing will appear in your local currency as per your issuing bank’s policies, charged in Indian Rupees (INR) at prevailing exchange rates.

14. Updates to This Policy

From time to time, we may change our privacy practices. We will notify you of any material changes to this policy as required by law and post an updated copy on kanakvarshini.com. Please check our site periodically for updates.

15. Jurisdiction

If you choose to visit the website, your visit and any dispute over privacy are subject to this Policy and the website’s Terms of Use. Any disputes arising under this Policy shall be governed by the laws of India, and you agree that the courts of Delhi shall have exclusive jurisdiction.